Frequently Asked Questions
Frequently Asked Questions
How do I place an order?
Select your desired product, choose the size and color (if applicable), and click “Add to Cart.” Proceed to checkout and complete payment.
Can I cancel or change my order?
f your order hasn’t been shipped yet, email us at support@collaroutfitter.com as soon as possible. We’ll do our best to accommodate.
What payment methods do you accept?
We accept all major credit/debit cards, PayPal, Apple Pay, and Google Pay.
Do you offer gift cards?
Yes! Digital gift cards can be purchased under our “Gift Card” section and are delivered via email.
My order arrived damaged. What should I do?
Please send us a photo of the damaged item within 3 days of delivery. We’ll review and provide a replacement or refund.
How do I track my order?
Once your order ships, you’ll receive a tracking link by email. You can also track it under your account dashboard